I have followed the instructions below #1-5...I can't get past this....#6 doesn't allow me, there is nothing to write it is greyed (not an option to click on) the box is empty.....any ideas?
1.Download the latest version of BCDx36HP Sentinel. BCDx36HP_Sentinel_Version_1_03_01.zip
2.Unzip, then install the new version by clicking the Setup.exe file.
3.Launch Sentinel, then select UPDATE --> Update Master HPDB.
4.Plug your scanner into your PC using the supplied USB cable. Press E to select Mass Storage mode.
5.From within Sentinel, select UPDATE --> Update Firmware.
6.From within Sentinel, select Scanner--> Write to Scanner.
7.Unplug the USB cable. The new firmware will be applied.