UNABLE TO UPDATE HP2
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TOPIC: UNABLE TO UPDATE HP2

UNABLE TO UPDATE HP2 01 Aug 2018 18:15 #18439

  • todddjreese
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I cannot update the FIRMWARE or DATABASE on my HomePatrol 2.
I get the error message UNABLE TO CONNECT TO REMOTE SERVER.
Any help would be appreciated.

THANK YOU
TODD REESE

Re: UNABLE TO UPDATE HP2 01 Aug 2018 18:23 #18440

  • UPMan
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This is generally due to a firewall setting or restriction by your internet service provider. Hughesnet is notorious for blocking all ftp access (and the update services use ftp).

Re: UNABLE TO UPDATE HP2 01 Aug 2018 18:45 #18441

  • todddjreese
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I cannot update the Firmware OR the Datebase on my HomePatrol 2.
When I try to do so i get an error message UNABLE TO CONNECT TO REMOTE SERVER.
I use Windows 10 - Windows Firewall/ Windows Defender.
I use Comcast High Speed Internet as my Internet Service Provider.
Any help would be appreciated.

THANK YOU
TODD REESE

Re: UNABLE TO UPDATE HP2 01 Aug 2018 19:00 #18442

  • UPMan
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The other thing to check would be to make sure you are using the latest version of Sentinel (info.uniden.com/HomePatrol/HomePatrolSentinel)

Re: UNABLE TO UPDATE HP2 30 Aug 2018 00:52 #18448

  • soundman
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I haven't been able to update the Home patrol 1 or 2 database this week, my 536 updated alright.
Last Edit: 30 Aug 2018 00:55 by soundman.

Re: UNABLE TO UPDATE HP2 30 Aug 2018 07:50 #18449

  • todddjreese
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I have the HomePatrol 2 handheld model and for me not being able to update my radio has been an ongoing issue for months now, the only other thing that I can think of that would possibly cause the problem is that maybe the original SD card that was in the radio when I purchased it was either defective or full. I just received a new larger SDcard in the mail the other day though. When I have time I will try to update again and see if the new larger SD card solved the problem.
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