Sentinel for bcd436HP will not open on my computer
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TOPIC: Sentinel for bcd436HP will not open on my computer

Sentinel for bcd436HP will not open on my computer 08 Feb 2015 16:53 #14986

  • jlkin381
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BCD436HP BRAND NEW 2 days old,
Computer HP with windows 7 home premium, updates OK, Net Framework (cdf, V2.0, V3.0, V3.5, V4 loaded), intel core 3, 6gb ram, 800gb free on HD.
After loading sentinel and showing successful when I open to run it says, bcdx36hp has stopped working, windows checking for solution, and thats it.
Re loaded many times, turned off norton fire wall with same result,
Not sure what to do next.
TKS Jim
Last Edit: 08 Feb 2015 16:55 by jlkin381.

Re: Sentinel for bcd436HP will not open on my computer 08 Feb 2015 17:00 #14987

  • vroderick
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jlkin381 wrote:
BCD436HP BRAND NEW 2 days old,
Computer HP with windows 7 home premium, updates OK, Net Framework (cdf, V2.0, V3.0, V3.5, V4 loaded), intel core 3, 6gb ram, 800gb free on HD.
After loading sentinel and showing successful when I open to run it says, bcdx36hp has stopped working, windows checking for solution, and thats it.
Re loaded many times, turned off norton fire wall with same result,
Not sure what to do next.
TKS Jim


Does Sentinel run without the scanner connected to the computer?

.

Re: Sentinel for bcd436HP will not open on my computer 08 Feb 2015 17:14 #14988

  • jlkin381
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No, I have tried it with and without,

Re: Sentinel for bcd436HP will not open on my computer 08 Feb 2015 17:15 #14989

  • jlkin381
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I have never tried to use it loading the zip code, I thought using the sentinel would be easier to set up and use.

Re: Sentinel for bcd436HP will not open on my computer 09 Feb 2015 17:04 #14990

  • spec5
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jlkin381 wrote:
I have never tried to use it loading the zip code, I thought using the sentinel would be easier to set up and use.

You might try going to page 24 in the manual and set up your scanner. Also make sure you have selected E yes for mass storage after connecting the 436 to the computer. Setup actually starts of page 18 but zip code entry on page 24 along with range and Service types on page 25.
Pershing Professional
Last Edit: 09 Feb 2015 17:08 by spec5. Reason: Spelling and Additional info

Re: Sentinel for bcd436HP will not open on my computer 10 Feb 2015 20:51 #14991

  • jlkin381
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thanks got it.
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