Can't Update the HPDB file
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TOPIC: Can't Update the HPDB file

Can't Update the HPDB file 23 Dec 2016 00:39 #17088

  • jmunden
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I can't seem to update the master database on my HomePatrol 1.

When I run Update\Update Master HPDB I get an error that says:

"Updating HPDB failed.
Operation is cancelled.

Downloaded file is invalid."

Re: Can't Update the HPDB file 23 Dec 2016 18:17 #17089

  • vroderick
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jmunden wrote:
I can't seem to update the master database on my HomePatrol 1.

When I run Update\Update Master HPDB I get an error that says:

"Updating HPDB failed.
Operation is cancelled.

Downloaded file is invalid."


Does this error occur when you are updating the database in Sentinel, or when you are writing it to the Home Patrol?

Have you routinely been updating without any problems and all of a sudden you get the error message this time, or is the first time you have tried to update in a while - if so, how long ago was the last time you were able to update successfully?

.
Last Edit: 23 Dec 2016 18:18 by vroderick.
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