I am a Mac User running Sentinel under Parallels. I connected to my HomePatrol a week ago but today I can see the USB with HomePatrol designation but it still will not see the HomePatrol --- I am getting Preset on launching Sentinel. I have seen this before but I forget how it got solved. If anyone is running Parallels and can help me I would appreciate the help. Shouldn't the top line show the HomePatrol Serial #?
I have restarted Windows XP, restarted the MacAir, and restarted HomePatrol. I have safely removed the USB and reconnected but no avail. I think I have tried everything but one. That is I have not figured out how to remove the USB configuration to HomePatrol and then reconfigure it. Any help. Please.
On additional item is that I am running Lion OS and my Parallels is up-to-date.
Last Edit: 07 Aug 2011 05:59 by dwfindley. Reason: Additional info
I am having this problem, too. I know the combination of hardware and software is tricky, but I am really hoping this is just some sort of Windows problem. I also hope that the original poster remembered what he did earlier to fix this.
Please help. I'd really like to upgrade to Extreme, and the radio's value is eroding while I can't update its database.
I had successfully connected my HP1 to Sentinel 1 before.
I downloaded and installed Sentinel 2.01.
I plugged my HP1 into my computer. The HP screen went white and two ascending tones came from the Windows machine. Parallels showed "HomePatrol-1 MSC" as plugged in.
The HP-1 does not show up as a USB drive, which I understand it should.
When I start Sentinel 2.01, and select HomePatrol > Read from HomePatrol..., the device browser is empty.
The Mac mounts the HP-1 as a drive named "NO NAME". It's not possible to keep it ejected from the Finder, but
sudo diskutil unmount /Volumes/NO\ NAME
did eject it permanently. Ejected or not, Parallels did not see the drive.
When you plug a USB device while running Parallels, it pops up a panel to direct the device to Mac OS or Windows. I chose Windows, and checked the box to make the choice permanent. This did not affect the problem.
I've succeeded in connecting devices (Kenwood transceivers) through a virtual serial port and a USB serial port, recently.
My earlier success with my HP-1 was before the Lion upgrade.
HP Sentinel 2.01
Windows XP (all updates)
Parallels Desktop 6.0.12094 (latest available)
Mac OS X Lion 10.7.1